FAQS
GENERAL
01 | WHAT KIND OF CLIENTS DO YOU WORK WITH?
We are extremely passionate about helping those who own consciously minded businesses as well as supporting community programmes, projects, non-for-profits and charities. We love helping those on a creative journey in any field and it is our vision to transition companies through considerate design to minimise their footprint on our planet.
02 | DO YOU WORK WITH CLIENTS INTERNATIONALLY?
Yes, most definitely! What we love most about our business is that we can help clients all over the world. We have had clients from the Australia, New Zealand, South Africa, America and Ireland. We are always looking for others to add to the list!
03 | HOW MUCH WILL I BE INVOLVED IN THE PROCESS?
Alot! Our process is all about us collaborating. We feel that working with our clients closely is an essential process to the success of your brand. We'll be in touch with you on a weekly basis whether that's through email or phone call (your choice) and also ask you for regular feedback to ensure you’re always pleased with the end result.
BRANDING
04 | WHAT DO I GET FROM YOUR BRANDING PACKAGE?
At the end of the process you will receive a brand strategy, logo suite (primary, secondary & supporting logos), a colour palette, font suite and supporting icons/graphics and patterns if applicable.
05 | HOW LONG DOES THE PROCESS TAKE?
BRANDING | The branding process takes between 4-6 weeks. Every Friday you will receive our progress this gives you the weekend to look over and provide us with your feed back for our next week of creation. If for some reason you’re required more changes your project completion date may take longer, however, 90% of brands are completed within this timeframe.
WEBSITE
06 | WHAT PLATFORM DO YOU USE FOR YOURS WEBSITES?
We are proud users of Squarespace as our web design platform. Squarespace allows us the power to create beautiful, unique designs that are effective and easy to manage for out clients going forward.
07 | WILL MY WEBSITE BE EASY TO MANAGE ONCE COMPLETED?
Yes! Once we have completed your website, we'll arrange a meeting/phone call to talk you through everything and train you up so you're confident to manage and update the site yourself.
08 | HOW LONG DOES THE PROCESS TAKE?
Creating a website will take between 4-6 weeks. Each week we check in you and you will receive our progress for feedback before we continue on for the next phase.
LOGO REFRESH
09 | HOW LONG DOES THE PROCESS TAKE?
Refreshing your Logo will take between 2-4 weeks. Each week we check in you and you will receive our progress for feedback before we continue on for the next phase.
10 | WHAT DO I GET FROM THE LOGO REFRESH PACKAGE?
At the end of the process you will receive a new flashy logo (primary, secondary & supporting logos), a colour palette, font suite and supporting icons/graphics and patterns if applicable.